Frequently Asked Questions
F.A.Q.
We are locally owned and operating in Elkins Park, PA, Montgomery County.
We service clients in Philadelphia, Montgomery, Bucks, Delaware, and Chester counties.
Depending on your circumstances, we strive to customize the hours of service to meet your needs.
Yes, we provide in-home care services for our clients wherever “home” may be.
We provide non-medical care that includes: bathing, dressing, light house cleaning, meal preparation, laundry, assistance with ambulation, safety supervision, transportation, medication reminders and companionship.
It is our goal to be as flexible as you need us to be. There is no long term commitment or a weekly number of hours required.
7. We can remind clients to take their medications or we can give them but only if they have been pre-poured into a daily/weekly medication container. Dispensing medications from the prescription container and giving injections can only be done by an approved licensed medical professional. Quality Life Spann Home Care can assist in making arrangements with a licensed professional to provide these services if needed.
Yes, caregivers throughout our service area may transport clients to appointments, shopping or personal errands. However, this service needs to be arranged in advance to ensure a caregiver is available to meet your transportation needs. There may be an additional charge for mileage unless the transportation being provided is in the client’s personal vehicle.
We try to make sure the same caregiver is scheduled as often as possible. Providing continuity of care is important as we build relationships between the caregiver and the client.
If at any time you would like to change your caregiver you may begin the process by discussing the situation with the Quality Life Spann Home Care Administrator. We will work with you to find a caregiver for your service needs.
Quality Life Spann Home Care caregivers are trained and experienced professionals having at minimum, a CPR certification and other required skills and competencies. We assist our caregivers in keeping their skills up to date, by providing professional development, coaching and ongoing training. Caregivers are given in-services on Covid-19 safety practices and other specific disease process for each new client they serve.
Yes, we complete criminal background checks on our caregivers during the screening and hiring process. We also complete a DMV check and Social Security verification.
We have administrators and staffing coordinators to answer or respond to calls after normal business hours, on weekends and holidays.
Quality Life Spann Home Care has a service agreement that gives us permission to provide care in your home. However, it is not a long-term commitment.
Depending on the level of care that is assessed and the service that is determined to be provided, we work with Medicaid, Long-term insurance, VA insurance and private payers to determine an affordable rate. Please call to schedule a free, no-obligation assessment.
so please give us a call: (215) 277-7941 After Business Hours: (484) 301-2144
1610 Juniper Avenue
Elkins Park, PA 19027-2523